Appointuit acquired by patient flow specialist Jayex Healthcare


[Originally posted to Pulse+IT by Kate McDonald on .]

Appointment management and patient engagement application developer Appointuit has been acquired by the newly formed, Australian-based company Jayex Healthcare, best known for its range of self-service kiosks for the primary and acute care markets.

Appointuit, which was launched in 2011 by Brisbane-based practice managers and owners Rosemary and Gordon Cooper, still holds the record for having Australia’s most popular medical appointment app in the Apple App Store and on Google Play.

As well as its elegantly designed appointment bookings app, Appointuit is integrated into leading general and specialist practice management software systems Best Practice, Pracsoft, ZedMed and Genie and interfaces seamlessly with their appointment books.

The company’s Engage! suite of products also includes a patient engagement tool that provides practices with the ability to not only send out proactive health reminders in line with national health campaigns, but also assists practices to meet the requirements of RACGP standards such as emergency response planning (ERPT).

The system also allows a practice to send out individual health reminders to patients via email and/or SMS for reminders for Pap tests, skin checks and immunisations.

CEO and co-founder of Appointuit Gordon Cooper said Appointuit can turn a task that once took several hours and had significant costs such as postage into a simple and cost effective task, with measurable improvements to patient health outcomes and engagement in their own care.

The technology suite also includes full patient registration, one and two-way SMS reminder systems and a patient portal that allows repeat scripts and referral requests.

Mr Cooper said the company had fielded a number of offers from parties keen to establish a strategic partnership before deciding to merge with Jayex Healthcare.

“Healthcare experience and knowledge and continuity of care has always been paramount to Appointuit,” Mr Cooper said. “The products and services offered by the merged group will only enhance this philosophy.

“The acquisition of Appointuit will allow Jayex Healthcare to offer a full range of products and services to GPs, specialists and allied health, and will enhance connectivity to their patients.”

The Coopers and their team remain with the new company, which plans to develop and distribute a range of technologies along the continuum of care, from booking an appointment to patient check-in kiosks and into the pharmacy sector with services and technologies including P2U and BluePoint.

Jayex’s patient check-in kiosks are widely used in both primary and acute care, and the company has relationships and integrations with the likes of MedicalDirector, Best Practice, Genie Solutions, PPMP, iSoft (CSC), Cerner and InterSystems.

“With each business unit within Jayex Healthcare continuing to focus on and develop products within their area of expertise and experience, and a highly experienced senior management team and board, we see the merger as a positive move, and as a team, we see ourselves as a significant force in the connected care space,” Mr Cooper said.